> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blazebot.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Ticket Management

> Managing tickets after creation.

## Closing Tickets

```bash theme={null}
?ticket close
```

Closes the current ticket.

When a ticket is closed:

* The ticket creator loses access.
* Staff members can still manage the ticket.
* The ticket can be reopened later.

## Reopening Tickets

```bash theme={null}
?ticket reopen
```

Reopens a previously closed ticket.

The ticket creator will regain access to the ticket.

## Deleting Tickets

```bash theme={null}
?ticket delete
```

Permanently deletes the ticket channel.

<Warning>
  Tickets must be closed before they can be deleted.
</Warning>

## Renaming Tickets

```bash theme={null}
?ticket rename <name>
```

Changes the channel name of the current ticket.

Example:

```bash theme={null}
?ticket rename payment-issue
```

## Adding Users

```bash theme={null}
?ticket add <member>
```

Adds a user to the current ticket.

This is useful when additional members need to participate in the discussion.

## Removing Users

```bash theme={null}
?ticket remove <member>
```

Removes a user's access to the current ticket.

<Info>
  The ticket owner cannot be removed from their own ticket.
</Info>