Closing Tickets
Closes the current ticket.
When a ticket is closed:
- The ticket creator loses access.
- Staff members can still manage the ticket.
- The ticket can be reopened later.
Reopening Tickets
Reopens a previously closed ticket.
The ticket creator will regain access to the ticket.
Deleting Tickets
Permanently deletes the ticket channel.
Tickets must be closed before they can be deleted.
Renaming Tickets
Changes the channel name of the current ticket.
Example:
?ticket rename payment-issue
Adding Users
Adds a user to the current ticket.
This is useful when additional members need to participate in the discussion.
Removing Users
Removes a user’s access to the current ticket.
The ticket owner cannot be removed from their own ticket.
